Dear KCPDS Families,

For the safety of our patients, staff and community, our practice is taking the COVID-19 pandemic very seriously and we want to reassure you of our ongoing efforts to keep KCDPS a safe place for our patients so that we may continue to care for you. We have reviewed our current procedures and added additional temporary measures based on CDC and WHO recommendations for your protection. We want to take this time to inform you of our current practices:

• We ask that anyone with fever, cough, runny nose or sore throat to reschedule their appointment and call the Knoxville Health Department. If you have any doubts, please err on the side of caution. We reserve the right to reschedule anyone who presents with respiratory symptoms.
  
• We are also asking anyone with recent COVID-19 exposure or recent travel outside of Knoxville to reschedule at least two weeks out.
  
• While we continue to see patients, we encourage you to reschedule if you have concerns about exposure and your visit is non-urgent, particularly if you are over the age of 60 or have a compromised immune system.
  
• We are practicing social distancing in our lobby; hand sanitizer and hand washing stations are readily available and you are more than welcome to call us from your car to check in.
  
• Our staff is practicing social distancing at home as an example to our community.
  
• We are wiping down all surfaces in patient rooms between each patient encounter
  
• Each patient is only allotted one visitor to minimize traffic in our office.
  
• Our staff will be wearing protective wear including masks and goggles.

Please know that we continue to monitor this ever-changing situation carefully. The safety of your family and our own families are our top priority.

Sincerely,

Drs. Daniel and Carley Fowler